Job Description

FENA Insurance Solutions Inc. is a leading property and casualty Insurance Brokerage in the Niagara Region. We uphold the highest standards of integrity and believe being inspired by excellence is what makes us different.

Currently, seeking a Commercial Insurance Account Executive to join our team. The Commercial Account Executive is responsible for prospecting, soliciting, quoting, and selling new business & renewal accounts. We are looking for a highly motivated Commercial Lines Account Executive who is eager to generate new sales and attract new Commercial Lines prospects.

Essential Job Functions

• Generate new leads and new sales opportunities, negotiate with potential clients, and close sales to achieve goals.
• Maintain knowledge about company's products, procedures, and services
• Evaluate customer’s needs and wants.
• Build lasting relationships with customers throughout the communities we serve.
• Develop effective "out of the box" sales strategies.
• Build a book of business for renewal income.
• Following up with leads to secure and maintain business

Requirements

• 3 - 5 years of commercial insurance industry experience
• RIBO license required
• CIP, CRM or CAIB an asset or working towards an insurance designation
• Excellent customer service and sales skills
• Excellent verbal and written communications skills
• Strong organizational and time management skills

Job Description

At FENA we believe that a great employee contains our core values and focus – To give our clients friendly and personal service while ensuring their families and possessions are protected when “Stuff Happens!”. Founded in 2006, FENA Insurance Solutions Inc. has become a leading property and casualty insurance brokerage in the region.

We are looking to hire goal oriented CSRs with two or more years’ experience for both our personal and commercial lines to help give our clients the best experience possible. We offer competitive wages, benefits and a positive work environment.

Along with a positive outlook the individuals that join our team are responsible for but not limited to the following duties:

Essential Job Functions

• Create a positive client experience by understanding and meeting the customers’ needs
• Processing and reviewing renewal / endorsements / re-marketing
• Assist clients through the claims process
• Deliver excellent service by responding to all client inquiries accurately and efficiently
• Contribute to team success by consistently leveraging knowledge and sharing best practices
• Building relationships in a dynamic culture with insurers and underwriters

Requirements

• RIBO License is required
• Minimum of 2 years insurance industry experience
• Highly developed customer service skills
• Strong written and verbal communication skills
• Excellent organizational and interpersonal skills
• Ability to work well under pressure with minimum supervision